At Body Essence Massage Therapy Clinic, your health and well-being is paramount. In light of recent world health events, temporary policy changes will take effect in accordance with the recommendations provided from Alberta Health Services to protect our valued clients, our team and the general population.
If you are experiencing symptoms such as dry cough, fever or/and difficulty breathing, please stay home and contact Health link 811.
The following policies are effective today until further notice:
1. If you are exhibiting symptoms of illness or travelled out of country in the last 14 days prior to your appointment or have been in contact with anyone who has tested positive or could be a suspect of carrying COVID-19, please contact us to cancel and reschedule your appointment to a later date.
2. Cancellations due to illness will waive the 24hr late cancellation fee.
3. No-Shows and failure to notify within 24hr of your appointment will result in our standard cancellation service fee charge.
We have also increased our cleaning and sanitizing procedures to keep our facility for all those who work and walk into our clinic.
The following measures are being taken within our clinic:
* Any member of our staff who is potentially sick is asked to remain at home until they are fully recovered.
* Staff who have travelled outside the country in the last 14 days are to self-quarantine.
* In addition to our strenuous cleaning practices currently in place (we use surgical grade disinfectant to clean our tools and sanitize our beds in between clients), we are taking extra precautionary measures to disinfect commonly used surfaces such as door handles, reception desks, and surfaces throughout the day.
We are so sorry for any inconveniences this may cause, but we are sure that all our valued clients and friends will take every measure possible to bring the peace of mind and normality back to our lives. Thank you for your understanding in this matter, we are sure that by following the necessary measures, cooperation and patience of everyone, we will all get through this trying time.
We wish everyone stay aware, stay safe, keep positive and most of all stay healthy.
The Body Essence Team
Sign up to hear from us about massage specials, sales, and events for massage therapy & osteopath Manual Therapy.